Last updated on 31 January 2026.

Order Agreement

This Order Agreement (“Agreement”) constitutes the entire agreement between you (“Customer”, “you” or “your”) and Amoeba Robotics Ltd. (“Amoeba Robotics”, “we”, “us”, “our”) for the purchase of products (“Products”) from us. This Agreement includes the following terms and conditions of sale and any product-specific information on our websites (“Website”) and Privacy Policy.

The Agreement takes effect when:

a) you place an order online through our Website;

b) you request a quote via email and subsequently send payment to us via bank transfer; or

c) you accept it electronically.

By doing so, you confirm that you have read, understood, and agree to be bound by all provisions herein.

1. PRICE

All prices are in US Dollars. Prices shown on our Website are subject to change without prior notice. The price that appears at the time of your purchase is the amount you will be charged when you place an order.

2. ERRORS & DISCREPANCIES

We strive to maintain accurate and up-to-date information on our Website and invoices, but we cannot guarantee that all content is error-free. Errors may occur in product descriptions, pricing, availability, or other details. We reserve the right to correct any errors at any time without prior notice. If an error affects your order, we will contact you as soon as reasonably possible to discuss resolution options.

We are not responsible for losses or damages resulting from typographical errors or inaccuracies on our Website. We reserve the right to cancel orders resulting from such errors. You agree to review your order carefully before submitting it.

3. TERMS OF PAYMENT

An order is considered placed only after we receive the full amount due. All payments must be made in US Dollars unless otherwise agreed upon.

4. SHIPPING & DELIVERY

4.1 Estimated Ship Date:

The expected ship date displayed on the product or checkout page when you place your order is the date by which we intend to dispatch your items.

4.2 Transit Time:

Actual delivery depends on transit time, which varies by courier and destination.

4.3 Tracking & Collection:

We will email you a tracking number once the order ships. It is your responsibility to monitor the delivery status and arrange pickup if you are unavailable when the courier attempts delivery. In this case, a collection card will be left for you to retrieve the package from your local post office or express-courier office.

4.4 Uncollected Packages:

Packages that are not collected within the retention period will be returned to us, and we will charge additional shipping fees for any return shipment to you.

4.5 Geographic Limitations:

Due to shipping restrictions, we are unable to ship our products to Belarus, Cuba, Iran, North Korea, Russia, Syria, Ukraine. By placing an order, you confirm that both the end-user and the delivery destination are located outside these countries.

5. CANCELLATIONS, REFUNDS, & CHARGEBACKS

5.1 Cancellation:

Orders cannot be canceled before the expected ship date under normal circumstances. However, we may consider cancellation requests if we are unable to ship your order by the expected ship date.

5.2 Refunds & Chargebacks:

All sales are final. Due to the customized nature of our products, which require specific testing and calibration for optimal performance, shipped orders are not eligible for refunds or exchanges.

We do not accept chargeback requests at any time, except in cases where we have breached this Agreement before shipment. If you believe there's a valid reason for a chargeback, please contact us first to resolve the issue.

6. PRODUCT UPDATES & IMPROVEMENTS

We are committed to providing you with the highest quality products. As part of this commitment, we continuously strive to improve our designs and materials. Therefore, we may make minor component updates to enhance performance or reliability. We also reserve the right to use equivalent or improved components if original parts are temporarily unavailable, ensuring your order is fulfilled promptly without compromising quality.

7. WARRANTY

7.1 Limited Warranty:

For products manufactured and sold under the Boarditto brand, you receive a 1-year Limited Warranty from the date of receipt for defects in materials and workmanship. This covers repair or replacement at no cost but excludes accidental damage, misuse, or normal wear and tear.

If an item arrives defective or damaged, please notify us within 14 days of receipt via email. Repair or replacement (entire product or replacement parts) will be offered at our discretion.

Note that shipping costs associated with shipping an entire product (whether for us to repair or fully replace) are not covered under this warranty. In most cases, our products are designed to be easily repairable by the end-user, and we encourage self-repair as a convenient and cost-effective solution. Replacement parts and repair instructions will be provided.

7.2 Software provided as-is:

Our software (“Software”) is designed to work seamlessly with the Boarditto machines and their accessories. We provide it on an "as-is" basis, which means:

a) We strive for optimal performance: we've rigorously tested and optimized the Software to ensure high-quality results.

b) No warranty coverage: the Software is provided without any warranty or guarantee, including but not limited to errors, defects, shortcomings, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

c) Your responsibility: you are responsible for reviewing the Software's functionality and limitations, and using it in a way that meets your specific needs.

If you encounter any issues with the Software, we will work with you to resolve problems and provide guidance on best practices.

8. CUSTOMS, DUTIES, AND TAXES

You are responsible for paying any applicable customs duties, import taxes, and courier handling fees you may incur upon shipment of your order. These charges are governed by your country’s regulations; we recommend consulting your local customs department for details on their import policies.

9. INTELLECTUAL PROPERTY RIGHTS

We retain all intellectual property rights in our Products, Software, and technology, including but not limited to patents, trademarks, copyrights, trade secrets, and any other proprietary information.

We grant you a non-exclusive, non-transferable license to use the Products solely for personal and/or internal business purposes, subject to the terms of this Agreement and our right to revoke this license at any time. This license does not include the right to reverse engineer, decompile, or otherwise attempt to derive source code from the Products or Software.

10. LIMITATION OF LIABILITY

We are not liable for any incidental, special, or consequential damages of any nature arising out of this Agreement including, but not limited to, damages resulting from loss of profit or revenue, recall costs, claims for service interruptions or failure to supply downtime, testing, installation or removal costs, costs of substitute products, property damage, personal injury, death, legal expenses, willful misconduct, or gross negligence. Your sole and exclusive remedy under this Agreement will be limited to reimbursement of the amount you paid to us for your order and the Limited Warranty terms stated in clause 5.

11. DISCONTINUATION, OUT OF STOCK, & BAD FAITH

We reserve the right to cancel an order at our discretion and at any time, especially if:

a) a product is discontinued or out of stock; you will receive a full refund.

b) we determine you are acting in bad faith (such as repeated fraudulent activity).

12. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of Hong Kong SAR. Any dispute arising out of or relating to this Agreement will be resolved by binding arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under its rules, conducted in English, and located in Hong Kong.

13. AMENDMENTS & NOTICES

Prior agreements, oral statements, negotiations, communications or representations about the Products sold under this Agreement are superseded by this Agreement. We may amend the terms of the Agreement at any time by posting a revised version on our Website. A revision is effective immediately unless we provide you with at least 30 days’ written notice via email.

If we need to contact you about your order, you consent to receive the notices by email and agree that any such notices sent to you electronically will satisfy any legal communication requirements. If you wish to change your email address, please update your account settings on our Website.

***End of Agreement***