Frequently Asked Questions

  • Practically any surface mount component package is supported. This includes passive components (resistors, capacitors), QFP, SOIC, BGA, electrolytic capacitors, connectors, and more. The minimum component size is 0201 (0.3mm x 0.6mm or 0.01in. x 0.02in.), and the maximum is 32mm x 32mm (1.26in. 1.26in.) with a height of up to 23mm (0.91in.).

  • The machine operates between 45dB to 58dB, which is comparable to normal conversation.

  • Read ordering information here.

  • Read shipping information here.

  • We design our products with modular components and accessibility in mind, making repairs as straightforward as possible. Spare parts are readily available for self-repair and maintenance. You'll find instructions to guide you through common fixes on our website. For further guidance or to request parts, contact support@boarditto.com.

  • Boarditto-branded products (machine, feeders, tray holder) have a 1-year warranty from the date of receipt, covering defects in materials and workmanship. Contact support@boarditto.com within 14 days of receipt if an item arrives defective or damaged.

  • For questions or technical assistance, please contact us via email at support@boarditto.com. We aim to reply within 1-2 business days.